User Experience Designer + Researcher
Qualification: NQF Level 5: National Certificate in Business Analysis
Typical learning time: Full time: 9 - 12 months; Part time: 18 - 24 months
What does a User Experience Designer + Researcher do?
User Experience (UX) professionals focus on the users’ experience of digital products and systems released by a business. By combining this with a business analyst mindset, you will develop all-round skills that are valuable in any area of business. Learn how to work with teams to help them improve their processes and systems by conducting user research and analysis in order to come up with solutions to business problems.
On Umuzi’s programme you will learn to use the latest digital tools and processes and confidently use the various UX techniques in product development.
Your learning journey with Umuzi:
User Experience Designer + Researcher
Step 1:User Research
Understanding
the user
Conduct detailed user
research & gather
requirements for projects from all stakeholders
User Flow Diagrams
Laying out the user's movement through the product, mapping out each and every step the user takes
Journey + Experience Mapping
Visualization of the process that a person goes through in order to accomplish a goal
Step 2: Prototyping + Testing
Wireframing
Implementation of the information architecture, considering layout, content differentiation for both low and high fidelity versions.
Prototyping
Implement ideas from paper to digital in order to assess fidelity of design concepts and usability.
A/B Testing
Improve sales funnels within your organisation and manage customers throughout sales lifecycle
Step 3: Documentation
Process
Documentation
Access databases and
analyse datasets with
Google Sheets
The LEAN UX Cycle
Implement rapid product cycles with user guidance using LEAN methodology and rapid prototyping
Software Development Methodologies
Facilitating knowledge and practice of agile and scrum methodologies in line with product or software development and roles